Service Quality Improvement: An AI-Powered Roadmap
Ago 3, 2026 in Guide: How-to
Drive service quality improvement with a practical roadmap covering KPIs, AI automation, change management, and measurement for lasting results.
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Service Quality Improvement: An AI-Powered Roadmap
Ago 3, 2026 in Guide: How-to
Drive service quality improvement with a practical roadmap covering KPIs, AI automation, change management, and measurement for lasting results.
Read MoreMay 8, 2024 in Opinion
Predictive models are transforming the AI landscape. They can forecast future events, identify past occurrences, and even predict present situations. However, building a successful predictive model is not as simple as it seems. To achieve an effective predictive model, you need to consider three crucial moments: the prediction time, the prediction window, and the data […]
May 6, 2024 in Opinion
Generative AI is a powerful tool that many companies are rushing to incorporate into their operations. However, it’s crucial to understand the possible risks associated with this technology. In this article, we’ll discuss the top nine risks that could impact your business’s readiness for AI integration. Stay ahead of the curve, and make sure you’re […]
May 1, 2024 in Opinion
As a manager dealing with AI projects, you may often find yourself overwhelmed. The constant addition of promising projects to the backlog can lead to a mounting technical debt within your team, forcing you to neglect the core aspects of your business. Here at NILG.AI, we have a solution for this challenge: the STAR framework. […]
Abr 24, 2024 in Opinion
Artificial Intelligence (AI) is making waves across all industries and is ready to change every aspect of our professional lives. Today, as we stand on the edge of a technological revolution, the future of AI and its impact on the job market has become a hot topic of discussion. In this article, we’ll offer our […]
Abr 17, 2024 in News
NILG.AI is Startup of the Month Link to Leaders awarded NILG.AI the Startup of the Month (check news). Beta-i nominated us after winning two of their Open Innovation challenges: VOXPOP Urban Mobility Initiatives and Re-Source. AI with Geospatial Data At VOXPOP, NILG.AI built an AI-based mobility index for wheelchair users for the municipality of Lisbon […]
Abr 17, 2024 in Opinion
Today, the buzz around machine learning (ML) is louder than ever. But what is it exactly, and more importantly, can it revolutionize your business? In essence, ML is a technology that empowers machines to learn from data, improve over time, and make predictive decisions. It has the potential to redefine how businesses operate. In this […]
Abr 11, 2024 in Opinion
There’s a common pattern in artificial intelligence (AI) where large corporations build massive infrastructures to support their AI use cases. The goal is to make quick predictions and constantly update with new data to scale up your infrastructure. However, this approach often overlooks the trade-off between infrastructure cost and the size of the opportunity that […]
Abr 6, 2024 in Opinion
Artificial Intelligence (AI) is revolutionizing the marketing industry today. It can analyze large amounts of data to create tailored experiences, helping companies boost their sales and improve customer satisfaction. In this article, we’ll explore AI’s impact across the different stages of the customer journey and how you can apply it in your marketing. Importance of […]
Mar 30, 2024 in Opinion
Facing risks is a part of business. Some risks are so small you might not even notice them, while others are so big they could shut you down. However, thanks to Artificial Intelligence (AI), you can now transform these risks into opportunities. In this article, we’ll show you how to use AI to mitigate […]
Mar 23, 2024 in Opinion
A common question in the domain of AI and machine learning is: how often should you retrain machine learning models? The answer isn’t as straightforward as you might think. It’s not a one-size-fits-all solution, but rather a process that requires careful consideration and strategic planning. In this article, we’ll explore three strategies for deciding when […]
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