Service Quality Improvement: An AI-Powered Roadmap
Ago 3, 2026 in Guia: Como fazer
Drive service quality improvement with a practical roadmap covering KPIs, AI automation, change management, and measurement for lasting results.
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Service Quality Improvement: An AI-Powered Roadmap
Ago 3, 2026 in Guia: Como fazer
Drive service quality improvement with a practical roadmap covering KPIs, AI automation, change management, and measurement for lasting results.
Read MoreAgo 16, 2022 in Técnico
This article reports my work at NILG.AI during a curricular internship on privacy-preserving Machine Learning. Trip data is any type of data that connects the origin and destination of a person’s travel and is generated in countless ways as we move about our day and interact with systems connected to the internet. But why is […]
Jun 23, 2022 in Técnico
Is the fastest route always the best? This article may give you a different perspective if your answer is yes. Normally there are multiple ways to tackle a given problem or task, and the optimization field is no different, as there are different approaches we can take to find an optimal solution. The choice of […]
Mai 25, 2022 in Caso de Uso
In this blog post, you’ll learn about some examples of decision processes you can use in recommender systems: do you see any usage for recommending less popular products as a way to improve your business? You will see it now! The Use Case Let’s imagine a use case where you are building a MOOC platform […]
Abr 21, 2022 in Notícias
We are proud to share that NILG.AI has partnered with the Faculty of Engineering of the University of Porto (FEUP) through internships in AI as part of curricular units! We have received two new interns, Margarida Vieira and Beatriz Lopes; both enrolled in the Bachelor in Informatics and Computing, tackling two very distinct challenges with […]
Abr 13, 2022 in Notícias
For the third time in a row, we are proud sponsors of VISUM summer school. VISUM is a worldwide reference summer school in Computer Vision and Machine Intelligence, attracting both experts and students to exchange experiences and knowledge in the field. VISUM has counted on the honor of receiving students from all corners of the […]
Mar 23, 2022 in Técnico
We are delighted to announce our forthcoming workshop on Self-Supervised Learning, a pivotal event slated to take place during the XIII Symposium on Bioengineering, the largest Portugurese Bioengineering congress! The Symposium on Bioengineering is a beacon of collaboration, organized by the Bioengineering Students’ Association, and caters to students and researchers alike. It stands firmly on […]
23 de fev. de 2022 in Técnico
“The more I see, the less I know” might be a saying, but it does not apply to AI models. It’s well known that the performance of an artificial neural network is highly dependent on the volume and on the diversity of the data that was shown to the model. This happens because exposing the […]
Fev 11, 2022 in Notícias
When AI is brought up as a topic, people tend to think about robots taking the world and other post-apocalyptic scenarios. The truth is, many companies have been implementing this technology to better improve their services and products. At NILG.AI, we believe that AI is the future. We create bespoke AI solutions that can adapt […]
Jan 28, 2022 in Notícias
December and January are the months where we meditate about the path we just covered and the one we are discovering. Below, you will find a coarse picture of our path. Although it hasn’t been a flat straight path, its direction hasn’t changed. We keep committed to building a knowledge-driven reliable ecosystem to make AI […]
Nov 29, 2021 in Notícias
This article describes the key points of my participation at the 2021 Edition of the World Data League. The Tech Moguls Team, composed of me, Tiago Gonçalves, Tomé Albuquerque and Joana Morgado, from INESC TEC, finished second place in this edition. World Data League (WDL) is a Data Science competition where groups of Data Scientists […]
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