Category: Use Case

An Overview of Churn Prediction

Churn prediction – tandem with engagement – is probably the most wanted use case we get from Marketing departments across industries. For those of you that do not know what churn is, basically it’s associated with customers that will leave your company/services. So, it shouldn’t be a surprise that companies put a lot of effort […]

Written by on Jan 20, 2021

Reducing Unemployment using AI

With COVID-19, many were affected by the economic crisis and lost their jobs. In Portugal alone, between February and September, there was a 30% increase in unemployment! AI can be a powerful tool in allocating scarce resources in a more efficient way. Inspired by DSSG Fellowship’s Project in Partnership with IEFP (Instituto de Emprego e […]

Written by on Jan 18, 2021

Who is tampering your meters? Fraud detection in Utilities

Meter tampering is a common threat to the business side of utility services and a public security threat, incurring uncontrolled tweaks that may increase the risk of accidents. So, fraud detection is core for any utility service company. The presence of users that manipulate the network typically translates to an increased service price for the […]

Written by on Jun 19, 2020

Detecting Errors in Insurance Claims

Insurance codes are used by people’s health plan to make decisions about how much your doctor and other healthcare providers should be paid.  There is some variety of coding systems currently used [1]: Current Procedural Terminology (CPT) codes, used by physicians to describe the services they provide. Healthcare Common Procedure Coding System (HCPCS),  used by […]

Written by on May 5, 2020